Investing in Workflow Automation: Why It Matters and Where to Go Next

By Jonathan Reeves, CEO & Co-Founder, Kentech-U

Over the past several weeks, we’ve explored workflow automation, debunking common myths—such as fears of unemployment, difficulty of implementation, and high costs—and highlighting its benefits for businesses and society at large.

This brings me to the key question: why should we invest our time, energy, and resources into workflow automation, and what’s next?

Automation is not new. Coined in the 1940s to describe advances in the automobile industry, it has evolved into a cornerstone of modern business, streamlining operations and boosting efficiency. Embracing automation means confronting the emotional fears that come with it: fear of being replaced or losing control. As Marie Curie wisely said, “Nothing in life is to be feared. It is only to be understood.”

Automation systems are here to help, not hinder, freeing us from menial tasks and allowing us to focus on more meaningful, productive work. The restaurant industry provides a clear example: McDonald’s kiosks reduce wait times, streamline customizable orders, and enable faster payments, creating a stress-free customer experience while optimizing operations.

So, where does this leave your Machine Learning and Automation journey? Here are some resources to get started:

  • Google Crash Course – Learn foundational ML concepts
  • Microsoft AI – Explore Microsoft’s AI tools and platforms
  • Coursera + Google TensorFlow – Hands-on learning in machine learning frameworks
  • Amazon DeepRacer – Gamified reinforcement learning experience
  • Arduino Projects – Fun, hands-on automation experiments
  • IFTTT – Automating workflows for work and daily life
  • SageMaker – Build, train, and deploy machine learning models on AWS

At Kentech-U, we love helping businesses identify which areas can benefit from automation. If you’re ready to explore your digital product opportunities and implement automation in your workflow, our strategists are here to help.

Do Good. Be Good.
– Kentech-U